How can we help
In Qatar, organizations are working to transform their planning and execution systems. We work with the CEOs and boards of Government & private entities to formulate a new vision as a starting point for growing and establishing them as world-class.
We execute our methodology by facilitating meetings with all the management and staff to agree new objectives, and cascade the agreed strategy and business plan down to all departments.
We receive a consensus and buy-in from top management by creating a Strategy Map for the organization capturing the top 25 objectives for the organization, each with specific KPI's and targets.
How we can help
Creation of Departmental Scorecards of KPI's are cascaded from the company scorecard with specific measures, targets, and initiatives.
We ensure high performance of the collective organization and the individual member, helping organize and hold Quarterly performance meetings to monitor performance on top level KPI's and departmental ones. Including monitoring of performance on strategic initiatives required to close performance gap.
How we can help
The Certified KPI Professional™ is the go-to program for professionals interested in building a sound framework for managing performance through KPIs—from the moment they are selected until results are collected and published in your organization’s performance reports.
The course is offered by The KPI Institute®, a leading global research institute specializing in business performance, with a presence in Australia, Europe, the Middle East, and Southeast Asia.
Key business benefits:
- Learn what KPIs are and how to develop them for your organization or department.
- Improve the performance of your organization and the execution of your strategy by practicing a sound framework for KPI measurement and target setting.
- Improve your Quality System and obtain better business results by selecting the right indicators for your organization.
Team Building
To assist organizations in Qatar develop a cohesive team culture, we have partnered up with Wileys' world-renowned 5 Behaviors Team - Building methodology.
Prior to the workshop, the selected participants need to fill up a short online self-assessment survey. An email with the link for the assessment will be sent out on soon. The responses will be analyzed by Wiley’s Workplace Solutions to generate a specific individual report.
This team-building workshop will be conducted by a local experienced consultant and will be based on a global well known methodology.
Our leaders - CEO
Corporate planning and strategy execution expert
Corporate planning and strategy execution expert for more than 20 years with top organizations in Qatar and the region, including Qatar Petroleum, Ooredoo, and Qatar Steel
A leading trainer and CEO coach
Certified to teach the Balanced Scorecard courses developed by Professors Kaplan and Norton (at Harvard University) as well as KPI Institute courses. Also teaches Doha Institute KPI courses and trains multiple government entities in Strategy Execution. Mr. Dauleh has taught courses in Dubai, Riyadh, Oman, and Turkey and has presented at conferences in many of these countries and in the U.S.
Hands-on experience in Strategic Performance Management
Created strategic planning departments from scratch with best-practice organization structures and planning processes. Recruited and trained local and international staff for these departments, ensuring they developed the right competencies. This was done for both Qatar Steel and Ooredoo, where Mazen was the Chief Strategy Officer from 2002 to 2010.
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Mazen worked with CEOs at Qatar Steel and Ooredoo to develop and execute the companies’ Vision, Strategy and Business Plans with outstanding results. Between 2002 and 2006, Qatar Steel more than doubled its revenue, while between 2006 and 2010, Ooredoo defended its market position against competition from Vodafone and grew substantially, from 4.4 to 31.8 billion QR.
Mazen was responsible for the most advanced incentive pay system in Qatar. The pay-for-performance system implemented at Qtel is based on the Balanced Scorecard, linking 50% of a manager’s compensation to his/her performance.
Government and NGO sector expertise
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
As a Strategy Advisor
Recently, Mazen refreshed the strategy of a major ministry for the next three years as well as established a new system for Strategy Governance to ensure effective implementation and transparent accountability at the Ministry.
Crafted the first Strategy Map with specific KPIs for a large governmental entity in the field of international development.
For the second largest health entity in the country, crafted the first Strategy Map with a comprehensive list of updated and fine-tuned KPIs that are aligned to the country’s Second National Health Strategy.
Education & Qualifications
Mazen has the highest certifications in the Middle East from Harvard professors Drs. Kaplan and Norton in Balanced Scorecard and Office of Strategy Management (OSM).
B.Sc. in Engineering from the University of Texas at Austin 1984 and MBA (with a focus on change management) from the U.K. 1997, with additional postgraduate academic credentials from Carnegie Mellon and INSEAD universities.